Balsam hill light troubleshooting. 5-foot tree with clear lights retails for $1,699.


  • Balsam hill light troubleshooting View our Frequently Asked Questions here. What should I do if I can’t find my assembly instructions? Assembling Your Tree instructions covers most trees. Easy Plug Hello, my pre-lot Christmas tree lights have just turned off and I have messed about with the tree and all the connections for hours and everything is as it should be. Balsam Hill was founded in 2006 with the goal of creating the most realistic, highest-quality artificial Christmas trees for customers and businesses around the world. Balsam Hill Christmas trees are renowned for their quality and realism. I called customer service and told them I did all the troubleshooting mentioned online and still lights are out. The warranties listed below are those that cover products prior to August 25th, 2018. Nov 17, 2024 · Even if you order a full-sized Christmas tree from Balsam Hill and notice some kind of defect (say issues with the tree frame, foliage, hinges, or the factory-installed lights), the hand-crafted trees come with a 3-year warranty on all non-clearance trees to ensure you have the best-looking tree every holiday season. Wreath, garland, and now the tree. I'm super pissed right now. LIGHT ASSEMBLY DIAGRAM ASSEMBLY INSTRUCTIONS MADE IN CHINA 5' NORTHLAND PINE WITH EASY PLUG™ AND LED MULTI LIGHTS 2. Their remote controls add convenience by allowing users to easily operate tree lights and settings. 1. These lights are wired in parallel, so if one goes out, the others stay lit. We would like to show you a description here but the site won’t allow us. An LED light tester can also be used to identify which bulb or socket is not properly functioning. The post Balsam Hill Flip Tree Review Sep 30, 2022 · What to do when your LED tree doesn't light up? Karen troubleshoots what could be the problem and how to fix it. 26 We replaced a "grey" light which apparently governs that section and it worked again Oct 7, 2024 · Pick up the Balsam Hill Balsam Fir flip tree on the brand’s website. Our holiday expert raves about this tree's form and function. Each step covers how to fix the Balsam Hill Color+Clear Remote control Oct 25, 2023 · Can I restring my entire tree with replacement Christmas lights? Yes, you can remove the old lights from your tree and replace them with a new string of lights. Most pre-lit Christmas trees have a control panel that allows you to do this, so you should be able to turn the lights on manually without using the remote. Please read carefully the terms of the Balsam Hill ® Previous Warranties Coverage. In this video, we show you how to troubleshoot Christmas tree lights. When you find a light strand out on your artificial tr Can I restring my entire tree with replacement Christmas lights? Yes, you can remove the old lights from your tree and replace them with a new string of lights. Balsam Hill's quick and easy guide on how to string lights on a unlit and pre-lit Christmas tree. Call 1. Choose from the list below: Light Tree 1000 L Light Tree 300 / 450 / 750 L Nov 26, 2023 · My wife bought a Christmas tree from Balsam Hill that has LED lights and it is super bright. They said to watch the videos, which I did and was not helpful and not specific enough to fix the problems. Balsam Hill would like to provide you with the best shopping experience. Twinkly for Business and PRO All Q&As about Twinkly for Business and Twinkly PRO and Plus ranges. 888. Order today and get free shipping. All they did was suggest I hang lights on my pre-lit tree or buy a new one. . 5-foot tree with clear lights retails for $1,699. I hope this information helps. I wish I knew of an American or European brand of lights that we could purchase. SET UP . I read online this was due to feeding DC powered LED lights with an AC outlet, and that cheaper LED lights may have this issue if there was no in line converter in the light strand. Branches look more real etc. Flocked How do I contact Balsam Hill? Our customer support specialists are available Monday - Friday from 5am-7pm PT, 8am-10pm ET. Visit the website today and enjoy free shipping on your order. It was made by a company called "Tree Classics" (No, not Balsam Hill). Keep your Christmas tree light strings properly functioning with this quick tutorial on troubleshooting the lights of your tree. Repairing Lights on Pre-lit Garlands? 0. Oct 31, 2017 · Make sure your Christmas lights are working perfectly with this troubleshooting guide. Visit Us Online at www. I have a garland from them as well that I have had for 2-3 years and it's totally burnt out, and a quarter of it had already died after one year. The strand lights up, but the master bulb doesn’t! I’ve tried my other replacements and same thing. Since then, I have set up, decorated and taken down Choose the BH Frosted Balsam Fir® Artificial Christmas Trees for that winter wonderland feel. There are three tree segments which carry power from one to the next. My wife purchased a Balsam Hill tree for this year with incandescent lights. We purchased it over the summer and this is our first Christmas with it. So, I put a new master bulb in the strand that was previously lit. Nov 29, 2022 · In this case, you can try bypassing the remote and using the tree's built-in control panel to turn the lights on and off. Subscribe to our newsletter for new products, exclusive offerings, and more. 2. Whether it’s issues with pairing the remote or maintaining a stable connection, it’s important to address these problems effectively to enjoy a seamless user experience. We are having the same exact problem with our new Balsalm Hill 8ft Basalm Fir with candlelight clear led lights. While these prices are certainly on the high end, keep in mind that Balsam Hill does offer frequent sales. It is 2 yrs old. Dec 1, 2023 · Help! I've had my Balsam Hill prelit tree since 2015. May 26, 2024 · Manage your Balsam Hill pre-lit Christmas tree with easy-to-use controls ranging from a simple foot pedal to an innovative app. Light up your living spaces for the Christmas season like a pro with the best how-to guides from Balsam Hill. For replacement parts or troubleshooting assistance, please call us at 888-55-BALSAM . Aug 1, 2024 · To troubleshoot a Balsam Hill remote control, check the batteries and ensure the remote is paired correctly. Standard incandescent bulbs come with green or white bases depending on the tree model, and can be replaced at the bulb and strand level. These premium commercial-grade Christmas tree lights stay lit even if one bulb burns out or is removed. BALSAM. Dec 13, 2024 · Our Ratings: Setup 3/5; Realism 4/5; Stability 5/5; Lighting 5/5; Disassembly and Storage 5/5 What We Like. Good luck with your Christmas tree! Nov 26, 2022 · LED light strings feature one piece construction, which can make troubleshooting limited. Been trying to salvage my pre-lit tree that is about 10 years old. Well, I have replaced the master bulb and still no success. I payed extra shipping to Balsam Hill to make sure I got the tree before Christmas. Every Balsam Hill tree comes with a FREE storage bag made from rip-stop nylon with reinforced handles for easy The value of Balsam Hill trees is centered on the beauty of the foliage, and unfortunately, lights can become damaged due to various factors beyond our control, which is why we offer a 3-year Oct 4, 2024 · This means lights are pre-connected inside the trunk so you only need a single plug to illuminate your display. 855. We use cookies and tracking technologies to make our website easy and meaningful for you, to provide our services, analyze usage, and to deliver personalized advertising. Jun 13, 2024 · I have had a Balsam Hill Tree for less then 5 years & there are ~100 lights out. Meanwhile, a classic pre-lit, non-Easy Plug tree has light strings that require manual connection. When it comes to Balsam Hill tree lights, there are a few common problems that people often encounter. Manual – Turn lights on and off with a foot pedal for standard trees or a control box with a timer function for potted trees. social. 5' pre lit LED Christmas tree. There are two types of traditional pre-lit Christmas trees. That SC tree light main connector up the center pole, which was plastic, fell apart in my hands. com FREE DELIVERY possible on eligible purchases Download our manuals and quick guide. I’ve reviewed the balsam hill troubleshooting guide but the fuses are located in the plugs (not near this section) and I can’t find anything that looks like a “master May 24, 2023 · Incandescent lights are traditional lights that emit a soft, warm glow and are found on many Balsam Hill trees. Oct 25, 2023 · Can I restring my entire tree with replacement Christmas lights? Yes, you can remove the old lights from your tree and replace them with a new string of lights. Some things to check and look out for Jul 19, 2008 · Balsam Hill's 2008-2010 Three- or Five-Year Light Limited Warranty. However, we've got some strange patches of unlit lights that I'm trying to diagnose. Only issue is, I'm not really sure what the fix is. Slide open the latch and pop out the fuse. Upon inspection, there was no differences from what I could tell with the Balsam hill trees for 2 Oct 31, 2017 · Learn how to change the light bulbs on your pre-lit Christmas tree with this quick and easy video. Find realistic artificial Christmas trees and more at Balsam Hill today. 5ft Pre-Lit BH Balsam Fir Artificial Christmas Tree with Clear Incandescent Lights: Trees - Amazon. Every product I've purchased from Balsam Hill has had problems with the lights. 650. Apparently, our experience was common after the warranty expired. Each tree section is numbered with a tag. Balsam Hill ® is dedicated to providing exceptional Balsam Hill has collected 461 reviews with an average score of 1. Shop Balsam Hill’s BH Fraser Fir® Artificial Christmas Trees for a stunningly realistic and easy to assemble holiday display. Turn the eyebolt into the stand just enough to prevent the legs from folding back together. So, is it a bad thing that the master bulb doesn’t light up even though the rest of the strand does? Share your videos with friends, family, and the world Share your videos with friends, family, and the world May 26, 2024 · Manage your Balsam Hill pre-lit Christmas tree with easy-to-use controls ranging from a simple foot pedal to an innovative app. Troubleshooting the lights is made easy with all the tool Dec 14, 2023 · Find the fuse compartment in the male end of the faulty string of lights. 55. Worse in 2023. 8663 is available Monday - Friday from 5am-7pm PT, 8am-10pm ET. Each segment has one ac socket from which a chain of two strings of lights are powered. It was to replace a tree that I bought at Sam’s Club 2 years before. Related Articles: How To Troubleshoot a Pre-Lit Christmas Tree. Live chat and Text 1. Oct 10, 2024 · Follow the troubleshooting steps below if you find there’s a light string or an entire section that’s out on your pre-lit Balsam Hill artificial Christmas tree. The way this light strand is, you can have lights be burned out, even unplugged and it will still light, but if the master bulb dies, it won't light up. Skip the stress and get straight to decorating with the easy-setup Balsam Hill flip tree. The made in China lights are the problem - they're crap. A Light Strand Is Out When you find a light strand out on your pre-lit Christmas tree, it’s best to follow these steps for a quick and easy repair. Confirm that the electrical specifications of an item you wish to use with this Includes fluffing gloves and troubleshooting kit; I was sent the 7. Other style, size and light options range from $1,399 to $4,399. If you see half of lights dim, don't panic! You can fix an unlit section on your Christmas tree with just 3 easy steps. Balsam hill have agreed to fully replace the tree but they’re leaving me with the broken one! Make your holiday display sparkle with Balsam Hill's Connectable Light String System. Troubleshooting Common Issues. A 12-foot artificial Christmas tree with lights brings unmatched beauty and ease to your holiday décor. Their customer service is the absolute worst. The whole top section is on the same strand and Ive checked every single bulb in the bottom part that is out and they are all securely in the socket. While these issues can be frustrating, they are usually easy to fix with a little bit of patience and know-how. From there it gets harder. 5 ft. Get expert guidance on shipping, returns, and more. Finally, an artificial Christmas tree from Balsam Hill has cleverly designed hinged branches and Oct 10, 2024 · How Does the Setup Process of Balsam Hill’s Flip Tree Compare to Christmas Trees With Automatic Setup? Balsam Hill’s Flip Tree simplifies setup by allowing users to manually flip the tree into place with two main sections. Using the Twinkly App Discover the Twinkly App and its features. Shop Balsam Hill today and get free shipping. If I remove one bulb, the whole How should I store my Balsam Hill tree? To retain the beauty of your Balsam Hill™ tree and prevent any damage during storage, make sure that all of the tree sections are stored properly, and kept out of the way, in a cool, dry place. I googled Balsam Hill pre-lit trees to see if anyone else was having similar problems. Feb 29, 2024 · When it comes to troubleshooting your Balsam Hill remote control, dealing with connectivity problems can be frustrating. Ive even checked the fuses, although the top of the strand is still lit. If you're dealing with flickering lights on your tree—whether it’s across the entire tree or within a specific section—this video will guide you through a fe Please help! At first I bought a pre-lit Christmas tree with LED lights, and once plugged in the lights were flickering. Balsam Hill’s incandescent lights shine bright for more than 3,000 hours. Step 1 Dec 15, 2021 · Bought our Balsam Hill tree in 2017 and the lights started failing in 2022. Balsam Hill's pre-lit trees are available in 2 light assembly types. RC-018 + TR-016 Indoor Wireless Remote Control . I've just started to put it up this evening and the lights are flashing on and off. Nov 8, 2017 · I bought a Balsam Hill $700 tree about three years ago. Sep 6, 2023 · This video will help you to troubleshoot any issues you have with a section of the tree that does not light up. Mar 23, 2022 · To troubleshoot, tests can be performed on the light strings to determine if a bulb is defective, or the light strings can simply be replaced with working sets. Please identify all sections before Balsam Hill would like to provide you with the best shopping experience. If issues persist, consult the user manual. Visit our Resource Center today. Everything regarding your Twinkly products (lights, controllers, accessories). Visually inspect each connector pl Jan 30, 2024 · Step Instructions Image; 1: Turn off the power to the tree lights. The instructions below will help you quickly and easily set up your new tree. It flashes briefly and then nothing. Here you will find all our manuals and quick guides. But if the lights become dim over time you may need to do some troubleshooting. Tree is conveniently prelit; Easy to assemble; Hinged design for easy storage ; What We Sep 24, 2024 · For the purposes of this review, I tested the Balsam Hill 7. Tree & Foliage Warranties Before August 24, 2018. Seems to be at one of the "Master Bulbs". Feb 24, 2025 · Balsam Hill started in 2006 when its founder, Mac Harman, sought to create the perfect artificial tree for a family member who was allergic to live trees but still wanted to experience the Christmas magic of a decorated tree. It was hard justifying $529 for the Costco but after checking out Balsam Hill (they had a pop up near me) I appreciated what Costco offered. If an LED tree is not lighting, check to make sure all wires are plugged in and fuses are securely seated. Check out Balsam Hill’s extensive range of quality indoor and outdoor Christmas lights and you’ll be sure to find one suited to your needs and budget. In a nutshell, here are the features of Balsam Hill’s Twinkly app-controlled Christmas trees: Pre-set and customizable light effects; Easy Plug technology so you can light up your tree with a single plug Add natural elegance and charm to your holiday display with the beloved BH Fraser Fir®. If an entire light section is out on your Balsam Hill artificial pre-lit tree, then fol Discover the answers to all your questions about Balsam Hill on our comprehensive Help & FAQ page. Have a Balsam Hill pre-lit tree that we generally love. Light Warranties Before July 19, 2008 Aug 25, 2018 · Last year only one section of the lights worked and we had to buy strands of Christmas lights at Home Depot to light our pre-lit tree. Tried all the troubleshooting tips and then called customer service and they were no help at all. The main culprits are the transformer and/or the fuses. The following are the most common issues and their solutions concerning light strings on pre-lit trees. Pre-lit Christmas trees are a great way to not have the frustrating task of adding lights to your tree. Safe to say I'll take my business to King of Christmas. The bottom piece lights up and switches perfectly fine between the white and multi colored lights, however the entire middle section and top sections will not light up at all. Any ideas? We would like to show you a description here but the site won’t allow us. Thank you for choosing Balsam Hill. Replace with a new fuse. We tried checking the fuses and controller lights to no avail. Meanwhile, LED Christmas lights use light-emitting diodes that produce minimal heat. Clear incandescent emit a soft, clear glow. Please note that altering the lights may void the tree's warranty. 2: Locate the burned-out light bulb. Here’s how to troubleshoot a strand of non-working lights on your Balsam Hill™ pre-lit Christmas tree. The bottom and top sections' lights work. Share your videos with friends, family, and the world Oct 31, 2017 · Are the lights of your Color+Clear Tree section out? Follow this guide to go in-depth on how to troubleshoot and fix each individual section's bulb for a bri Oct 25, 2023 · Common Issues with Balsam Hill Tree Lights. please read more. Buy Balsam Hill 7. Assembling Your Tree Lights. They will NOT replace the "master" bulbs at the center of the tree with the grey base - those are "fused bulbs" with longer wires extending from the base of the bulb. Lovely you might think, but they're not supposed to do that! This tree doesn't have a light pattern setting, and they're supposed to be always on. This is a guide about repairing lights on pre-lit garlands. Dec 15, 2021 · The problem with lights is universal. Oct 29, 2024 · Step 1: The tree base folds out into an X-shape comprised of four legs. In this tutorial, you'll be done troubleshooting the lights Nov 18, 2021 · It’s the extraordinary details of a Balsam Hill tree that will bring joy to your Christmas celebrations for years to come. Save Thank you for purchasing your Christmas tree from Balsam Hill®. Light Warranties From August 25, 2011 - August 23, 2018. More tips, lights, more detailing to the branches. NOTE: This warranty applies to Balsam Hill products purchased between July 20, 2008 and August 24, 2011. For complete step-by- step instructions, you can visit this video on How to restring lights on a Balsam Hill Tree. Mini light testers do not work on LED trees. Some pre-lit Christmas trees are sold with extra fuses. 3: Remove the burned-out light bulb by twisting it counterclockwise. We noticed the exact same flickering as you. Is there a way to dim it? Question Help troubleshooting - CPU swap Jan 21, 2018 · I have a 3 part 7. Step 2: Insert the bottom section of the tree into the base then tighten the eyebolt completely. In contrast, an automatic Christmas tree may use motors to deploy branches or lights without manual intervention. 5-foot Fraser Fir, with the Twinkly Light Show Easy Plug option. 5-foot Balsam Hill Balsam Fir flip tree with clear lights in April 2023. My 7. The rest of the lights will not turn on. We design our Easy Plug ® Christmas trees with pre-made light connections inside the trunk. Plug the receiver into a standard 125-volt AC electrical outlet. I have a small section of lights out on my balsam hill tree 😑 which I thought was bifl. Christmas Tree Lights: The Balsam Hill Guide Jan 28, 2025 · There are many light types to choose from, but LED bulbs burn just as bright as traditional incandescent Christmas lights while being more energy- and cost-efficient in the long run. I’m a fan of full, classic trees, so this was a great fit for me. Manuals and certifications Looking for a guide, manual or certification? Find them in this section. The Balsam Hill Three-Year Limited Light Warranty applies to the following non-clearance products: Trees and foliage in our Classics Collection; Trees over 12’ in all Can I restring my entire tree with replacement Christmas lights? Yes, you can remove the old lights from your tree and replace them with a new string of lights. Aug 29, 2014 · Knowing how to change the fuse on a pre-lit Christmas tree will help ensure a hassle-free holiday setup. Then they said there was nothing more they could do. 88762807935510120Balsam Hill Customer Service IssuesBalsam Hill tree lightsBalsam Hill light bulb replacementSubstitute for Balsam Hill tree lightsBalsam Hil They are more affordable than LEDs but consume more energy and burn out over time. The dead strand is bookended by these little boxes - I have no idea what they are. Jan 27, 2020 · For those looking for bulbs for Balsam Hill trees, these bulbs will replace the failed incandescent bulbs on your tree. I've had my main tree from Balsam Hill for ONE YEAR, and about a third of the lights on the bottom section are already dead. Troubleshooting pre-lit trees: four basic steps. However, you can purchase a few trees with these showy lights, including the Silverado Slim and the Balsam Fir Narrow Tree . These include burnt-out bulbs, loose connections, and broken wires. Karen is demonstrating on a 7. Nov 16, 2023 · Bought our Balsam Hill tree in 2017 and the lights started failing in 2022. While they were still in business, I was able to order replacement bulbs from them, but they only had the ones with the base that have that little clip on them that you snap over the nub on the socket. Balsam To make our trees as luxuriously convenient as possible, Balsam Hill offers premium pre-strung lights in clear, multicolored, and our innovative Color+Clear ® which allows the owner to choose clear or multicolored lights with the touch of a remote. Menu Ask a Question Share a Post Account Search. Of course BH doesn’t sell the master bulbs…that would be too easy. Saturday - Sunday from 8am-5pm PT, 11am-8pm ET. We have to purchase new lights almost every year for our live trees. Bought a lightkeeper pro to check continuity and feel as though I've tracked the LOCATION of the problem. In this video, Dagmar Obert of Balsam Hill™ shows yo Feb 15, 2021 · The bottom part of the top piece of my pre-lit tree went out. Jun 5, 2024 · Manage your Balsam Hill pre-lit Christmas tree with easy-to-use controls ranging from a simple foot pedal to an innovative app. Dec 12, 2024 · How To Take Down And Store A Traditional Pre-Lit Balsam Hill Christmas Tree. idzh krcupnz lmvf lvtr mxqexf apavvmxkx cgsxbgb vxxaceb adcxjo vcnj brpkm zrh csxgv ujasm jhkks